Privacy Policy and Cookies
Compliance with Quebec Law 25 — Act to modernize legislative provisions as regards the protection of personal information
Last updated: April 2025
1. Introduction
Safety Training (hereinafter "we", "our", or "the Company") is committed to protecting the privacy of visitors to its website www.formationsecurite.ca and to handling your personal information in compliance with Law 25 (Act to modernize legislative provisions as regards the protection of personal information) and any other applicable law in Quebec.
This policy explains what information we collect, why we collect it, how we use it, and what your rights are.
Privacy Officer:
Safety Training
4 - 90 des Bouleaux, St-Apollinaire, QC G0S 2S0
Email: info@formationsecurite.ca
Phone: (581) 318-3385
2. Personal Information Collected
We collect the following personal information:
Via our contact forms
- Full name
- Email address
- Phone number
- Company name
- Information about your training request
Via tracking technologies (cookies)
- IP address and browsing data
- Pages visited, duration of visits
- Traffic source (search engine, advertising, etc.)
- Device type and browser used
3. Use of Cookies
A cookie is a small text file placed on your device when you visit our site. We use the following types of cookies:
| Type | Name / Service | Purpose | Duration |
|---|---|---|---|
| Essential | Cookie preferences (Safety Training) | Remember your cookie consent choice | 12 months |
| Analytics | Google Analytics (_ga, _gid) | Measure site traffic and analyze visitor behaviour anonymously | 2 years |
| Advertising | Google Ads | Measure the effectiveness of our ads and personalize advertising | 90 days |
| Advertising | Microsoft Bing Ads | Measure conversions and track the performance of our Bing ads | 180 days |
4. Purposes of Processing
We use your personal information for the following purposes:
- Responding to your information and training requests
- Sending you information about our services (if you have consented)
- Improving our website and services through statistical analysis
- Measuring the effectiveness of our advertising campaigns
- Complying with our legal obligations
5. Sharing of Information
We never sell your personal information to third parties. We may share it only with:
- Google LLC — via Google Analytics and Google Ads (for analytics and advertising)
- Microsoft Corporation — via Bing Ads (for advertising)
- Any service provider acting on our behalf, under strict confidentiality conditions
- Competent authorities, if required by law
6. Your Rights
In accordance with Law 25, you have the following rights:
- Right of access — Obtain a copy of the information we hold about you
- Right of rectification — Correct inaccurate or incomplete information
- Right to erasure — Request deletion of your information
- Right to portability — Receive your data in a structured format
- Right to withdraw consent — Withdraw your consent at any time
- Right to object — Object to the processing of your data for prospecting purposes
To exercise these rights, contact us at info@formationsecurite.ca. We will respond within 30 days.
7. Data Retention
We retain your personal information for as long as necessary for the purposes described in this policy, generally:
- Contact form data: 2 years after last contact
- Analytics data (Google Analytics): 26 months
- Advertising data: according to the policies of the relevant platforms
8. Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our site uses the HTTPS protocol to secure communications.
9. Changes to This Policy
We reserve the right to modify this policy at any time. In the event of significant changes, we will display a visible notice on our site. The date of the last update is indicated at the top of this page.
10. Contact Us
For any questions about this policy or to exercise your rights, please contact our Privacy Officer:
Safety Training
4 - 90 des Bouleaux, St-Apollinaire, QC G0S 2S0
Email: info@formationsecurite.ca
Phone: (581) 318-3385
You also have the right to file a complaint with the Commission d'accès à l'information du Québec (CAI) at www.cai.gouv.qc.ca.